Feedback, Inquiries, or Complaints

Catulpa Community Support Services and Empower Simcoe partner to offer supportyourway.ca in Simcoe County.  We welcome all feedback.  Your feedback, whether an inquiry, complaint or compliment, may be given to us in a variety of ways, including our online feedback forms, by email, phone, in-person, or mailed paper form. 

For Angus, Barrie, Bradford, Innisfil and Angus areas:



Empower Simcoe
39 Fraser Court, Barrie ON L4N 5J5
Phone: 705-726-9082 
Fax: 705-726-6875

Please click here to be re-directed to our agency online feedback/inquiry/complaint process

For Orillia, Midland, Collingwood and Alliston areas:



Catulpa Community Support Services
165 Ferris Lane, Barrie ON L4M 2Y1
Phone: 705-733-3227 
Fax: 705-735-6826

Please click here to be re-directed to our agency online feedback/inquiry/complaint process

If your feedback is complimentary, thank you very much. We truly appreciate your support. If you have a concern or a complaint, please include details such as the people involved, date, time and location. All feedback is sent to the appropriate department and if it is a concern or complaint, steps will be taken to settle your issue.  Thank you for taking the time to give us your thoughts.